Wadha Al Mazrouei
Procurement Ocer
Profile summary
Motivated Emirati professional with 4 years of diverse training experience in accounting and business management. Skilled in customer service, project coordination, and knowledgeable in nancial management. Seeking a challenging role in business management where I can contribute to organizational success while continuing to grow professionally.
Key skills
Professional experience
Sourced and negotiated with companies for the SME Champions Program under the Abu Dhabi Department of Economic Development (ADDED). Created and managed company proles for program participants. Organized and conducted buyer sessions to connect SMEs with buyers based on specic demands or activities, facilitating deals or tender opportunities. Held meetings with buyers from governmental and non-governmental (private) sectors to support business matchmaking.
Welcomed patients, answered phone calls, scheduled appointments, and managed patient paperwork and information verication. Handled patient inquiries, requests, and concerns promptly and professionally to prevent escalation into formal complaints. Coordinated contracts and communication with external partners, including schools like Brighton College and hospitals such as Burjeel. Assisted in recruitment activities, including conducting interviews and participating in job fairs to support stang needs. Conducted regular home visits with Ownek Home Care, assessing patient satisfaction with services and nursing care, and ensuring quality through periodic follow-ups.
Entered and processed invoices using the JD Edwards (OneWorld/EnterpriseOne) system. Recorded and tracked invoice payments, ensuring accuracy and timely updates. Created certicates and reports using the operating accrual system for nancial documentation. Prepared performance reports for both operating and capital budgets, supporting nancial planning and analysis.
Processed and monitored cheque transactions, including issuing, clearing, recording, and handling returned cheques in compliance with bank policies and regulatory standards. Opened and closed current and savings accounts, ensuring accurate documentation and a seamless customer experience. Issued and activated ATM, Visa, and MasterCards, assisting customers with card features, PIN setup, replacements, and security protocols. Assisted in loan processing, including the calculation of loan amounts, interest rates, repayment schedules, and eligibility assessments. Calculated and managed overdraft facilities, advising clients on available options and associated terms. Delivered high-quality customer service by addressing inquiries, resolving account-related issues. Maintained awareness of blacklist accounts.
Education
with distinction